Next Step: Verify Your Email Address

The Next Step: Verify Your Email Address page appears when you are creating a One Healthcare ID. One Healthcare ID authenticates you as a user of one or more applications.

Once your email address is verified, you can use One Healthcare ID's self-service features if you forget your One Healthcare ID or password.

In this topic:

How to verify your email address

Step

Action

1 

Check your inbox for an email from Optum.

Note: Confirmation codes do expire. If you did not respond before the code expired, you can request another code.

2 

Do one of the following:

  • Select the Activate my One Healthcare ID link in the email you received.
  • Select the enter the 10-digit activation code link on this page.

3 

Enter your 10-digit activation code.

4 

Select Next. Your email address is verified.

5 

Select Continue.

Additional options on this page

  • Resend email–If you did not receive an email within a reasonable period of time, you can select Resend email to have another confirmation email sent to the email address you entered on the Create a One Healthcare ID page.
  • Update email address–You can select Update email address to return to the Create a One Healthcare ID page and type a different email address.

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