Unable to Display

One Healthcare ID is unable to display the page. This can happen for a variety of reasons.

How to handle an error

Step	Action
1	Refresh your browser. Tip: Many browsers can be refreshed by selecting a symbol near the address or by pressing the F5 key.
2	If the error message reappears, contact the help desk using the phone number provided. Note any additional information that might be included, such as a Reference code or Error code. Note: These codes can help support staff identify the problem quicker.

Step

Action

Refresh your browser.

Tip: Many browsers can be refreshed by selecting a symbol near the address or by pressing the F5 key.

If the error message reappears, contact the help desk using the phone number provided. Note any additional information that might be included, such as a Reference code or Error code.

Note: These codes can help support staff identify the problem quicker.